SHIPPING

We aim to process orders booked with standard tracked shipping within 1-2 working days. We post parcels out Monday- Friday.

UK Shipping

We offer free standard shipping for orders over £200

Standard shipping costs around £4 (depending on which option you choose). We offer Royal Mail Tracked 24 and 48, plus 2nd class services for smaller, cheaper items.
Special delivery costs £7.50 – £11 depending on the weight of your order.

You will receive an email to say that your order has been shipped and your parcel should arrive 1-3 days after this (unless your email states otherwise). Sometimes these emails don’t make it through to your inbox, but if you have an account with us you can check your order status by logging in. Should you not receive your inland bound parcel within 3 days of this email then contact us at contact@firespiralslings.co.uk and we will provide you with the tracking details.

We don’t generally provide tracking numbers for UK bound parcels as they are usually delivered very reliably.

You also have the option for a next day delivery via Royal Mail Special Delivery if you place your order before 1 pm on a weekday. We may remove this option during busier periods and currently can’t guarantee this service for blankets.

A “completed” status means that your order has been shipped.

 International Shipping

EU Shipping

  • Free shipping on all orders to Europe!
  • We offer ‘delivery duty paid’ on all orders. This means that you will pay any local import taxes upfront at checkout and we’ll sort out customs for you. You will save on customs fees and there are no hidden charges to pay on delivery.
  • We aim to ship international orders within 3 working days.
  • We use the GLS Euro Priority service and usually takes around 3-4 days for delivery. You will receive a tracking number for your parcel.

Rest of Europe Shipping

  • Free shipping on all orders to Europe!
  • We aim to ship international orders within 3 working days.
  • We will send your parcel via a Royal Mail or GLS tracked service. You will receive a tracking number for your parcel.
  • International orders may take longer to arrive than expected due to local revenue and customs processes.
  • Your order may be subject to local taxes and processing fees upon receipt.
  • You can CHECK YOUR TAX RATE HERE. 

 

USA Shipping

  • We offer heavily subsidised shipping prices.
  • There are no import taxes or customs charges for orders under the value of $800, so shipping is very simple!
  • We aim to ship international orders within 3 working days.
  • Your order will be sent either via Royal Mail/USPS, or a reliable courier (Fedex, Parcelforce etc). Royal Mail delivery takes 5-7 working days, courier may be quicker. You will receive a tracking number for your parcel.

 

Rest of The World Shipping

  • For international orders we use Royal Mail’s international tracked or signed for service.
  • For heavier orders we use other couriers including FedEx, UPS, DPD. If we can get shipping for less than you have paid we will refund you. We will aim to get the best value price for you.
  • You will receive a tracking number on your email that tells you we have shipped your order. This is also available on your account if you have one.
  • International orders may take longer to arrive than expected due to local revenue and customs processes.
  • Your order may be subject to local taxes and processing fees upon receipt.
  • You can CHECK YOUR TAX RATE HERE. 

If you purchase from outside of the UK  & EU you may have to pay additional charges to the courier to cover your own country’s tax charges. These charges often include a handling fee.

It is worth researching your local VAT/customs charges so you are not surprised.

Customers from the United States do not generally pay any additional taxes due to the higher tax threshold.

We add these charges on for EU customers at the point of sale to reduce charges and give fast delivery. This service is known as Delivery Duty Paid, and

Shipping to the USA is subsidised. 

We send parcels out using the best value tracked courier service. These include GLS, Royal Mail, DPD, UPS, DHL, FedEx. We provide a tracking number for these services. Once your wrap has left the UK it will be processed by your country’s national postal service. We will provide tracking numbers for all international purchases and these can be checked and followed on the Royal Mail website, your national postal service provider site and also any universal tracking sites. International postage is expected to take 5-10 working days but longer waits are not uncommon especially for North America.

FedEx World Express to the USA generally only takes 3 days, so we offer this option for lighter parcels where the other option is a slower but cheaper service with Royal Mail.

Our website sends an email once we have marked your order as completed but sometimes these emails don’t make it through to your inbox.  If you have an account with us you can check your order status by logging in. A “completed” status means that your order has been shipped. You can also view your tracking number here.

We are happy to add phone numbers or specific details/instructions to your parcel- you can include them in your shipping address or add them in the comments box when you order. We cannot guarantee that your local postal service will follow any specific instructions.