Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use this website.


What information do we collect about you?

We collect information about you when you set up an account with us or place an order.  We also collect information about you when you make a fledgeling scheme application, make a loyalty application and when you voluntarily complete customer surveys, provide feedback and participate in competitions.

Payments are processed via Paypal (all PayPal transactions are subject to the PayPal Privacy Policy), Klarna and Stripe (all Stripe transactions are subject to the Stripe Privacy Policy), so we have no access to your banking or financial details at any point. Website usage information is collected using cookies. β€œIn order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.”

We occasionally use a third party business -Judith Loughlin t/a Sling Betty – to post out your orders. Your name and address details and details of your purchase will be shared with Judith Loughlin t/a Sling Betty in order that they can process your order. Your data at this point is subject to Judith Loughlin t/a Sling Betty’s privacy policy.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you sign up to our newsletter, to email you about other products that may be of interest to you.

Firespiral Slings Ltd will never share your information with any other companies.


We would like to send you information about products of ours which may be of interest to you. You must opt-in to receive these emails, and you may opt out at any point.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes please click on the β€˜unsubscribe’ option at the bottom of our email.

Access to your information and correction

You have a right to request a copy of the information that we hold about you, If you would like a copy of some or all of your personal information, please email us here on  or write to us at the following address: 52 Little Stones Road, Egerton, BL7 9UN

We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that is not accurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. 

Changes to our privacy policy.

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 7th November 2018

How to Contact us

Please contact us if you have any question about our privacy policy and or information that we hold about you.